Academy classes delayed to 2022

We will delay the official launch of our AcademyPASS platform to 2022. We have been working hard on the policy for each virtual class and workshop, but due to the challenges this year have been unable to secure staff to work flexibly and lead these classes. For anyone interesting, we are operating with limited capacity and can only offer a fraction of some services, but have opted to provide these free of charge. Enquire at

Our vision for the Academy.

We like to think of these Online Sessions as virtual classes. We hope that the Academy helps us to engage with our wider community and that those who are looking for feedback and support have somewhere to find this. We strive to be inclusive and offer a much closer interaction with AcademyPASS holders holders, whether it is to join our online sessions, workshops, read our support guides or submit their own solutions they wish to share with the wider student community. We don’t want to be that type of company with whom you interact via email or through an online platform; we want to engage directly with you; give you feedback and help you become more confident in presenting yourself and your work.

What’s changed?

We will no longer be advertising these Online Sessions as Services, because what we offer is the opportunity to receive personalised feedback from our experienced company members. Unlike other companies that sell proofreading services, for example, we are not charging for the service to proofread any document, but rather allocating our resources to giving a review on the work submitted and meet directly with our AcademyPASS holders to go over the feedback. This also means that we are not limited in any way by the size of the document nor is our fee higher for larger documents or projects. Everyone will be invited to a 1h online session (duration depends on the session type) to receive feedback. However, we recognise that sometimes online sessions might prove difficult to some people, so we also offer to return feedback in writing.

For single-use AcademyPASS holders, we work with the individual until they are satisfied that they have received an appropriate level of support and feedback. While we will only provide feedback on the document that is originally submitted, it will be to our discretion to review new versions of the work, as long as no significant changes were made. Otherwise, you may be required to register to another session. If you know you need more support, then try the Season AcademyPASS.

With our Season AcademyPASS structure, those who register are given extra flexibility when it comes to choosing the sessions they wish to attend within the activation period (in this case 3 months). We offer three different tiers, all which have different benefits. Generally, these benefits mean that Season AcademyPASS holders have access to several online sessions (details on the tickets) and complementary and unlimited access to paid workshops.

Why have we done this?

The Services Hub was previously split between Student Hub and Professional Hub, offering similar services though the differences aimed at the career level of the individuals requesting the service. At the time, this was a good way to balance the workload and allocate our resources efficiently, but soon realised that we might limit the contributions we make to those who subscribe to these services.

Important information about Your Privacy

We are committed to reviewing our company policies and strategies, and as a way to improve the transparency of our business structure (paid versus free resources), we have decided to make these changes to our Academy brand. You can find our Privacy policy here and we strive to have information clearly presented before you register to an online session. You will also receive all the information that you need via the email address you used to register and you may continue to use the Resource Hub for submitting your requests. You can find all this information on the Resource Hub.


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